Gazelle USA Recalls Urban Arrow Cargo Electric Bikes Due to Fall Hazard
- Recalling company
- Gazelle USA
- Product
- This recall involves Urban Arrow cargo electric bikes with model descriptions Urban Arrow Family (in Black and White), Urban Arrow Shorty (in Black and White), Urban Arrow Cargo L/XL (in Black and White) and Urban Arrow Tender 1000/1500 (in White). The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. "Urban Arrow" is printed on the bottom of the cargo box. The seat posts on the recalled bicycles have two silver bolts.
- Reason
- The front bolt in the seat post clamping mechanism can break, causing the seat to become loose, posing a fall hazard.
- Recall date
- Oct 1, 2026
- Distribution
- Sold nationwide (see retailers)
- Quantity
- About 1,032 (In addition, about 134 were sold in Canada)
- Sold at
- Sold At: Specialty bike stores nationwide from 2016 through 2022 for about $9,000.
- What to do
- Consumers should stop using the recalled bicycles immediately and contact Gazelle USA to receive a free replacement seat post and saddle that consumers can either install themselves with no special tools or take to an Urban Arrow dealer to be installed at no charge. Consumers will be asked to fill out a recall registration form at https://forms.gle/1Nir9NrR7aJcpwRk8. Consumers can locate their nearest dealer at https://urbanarrow.com/dealers.
- Recall number
- 27004
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
⚠️ If you have this product, don’t eat or use it. Return it to the store or throw it away, and follow the instructions in the official notice. If you feel sick, contact your healthcare provider. FoodRecallNow summarizes public data and is not affiliated with the CPSC.