BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards

Recalling company

BenQ America

Product

This recall involves BenQ-branded portable projectors, model GV31. The white, circular projectors measure about 5.2 inches by 8 inches by 7.5 inches; weigh about 3.7 pounds and are powered by a rechargeable lithium-ion battery. The projectors sit on a gray base and have a built-in speaker, a carrying strap, a lens and control buttons at the top. They were shipped with a remote control. The brand name and model number are printed on the label on the underside of the projector's gray base.

Reason

The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.

Recall date

Jul 30, 2026

Distribution

Sold nationwide (see retailers)

Quantity

About 1,249 (In addition, about 240 were sold in Canada)

Sold at

Online at BenQ Store, BenQ INFTY lab, Iconic Micro, Memory Express and Amazon.com from July 2023 through May 2026 for between $500 and $600.

What to do

Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers will be asked to register at https://www.benq.com/en-us/support/gv31recall.html and receive a prepaid label and package to return the recalled product. Note: Do not throw this recalled projector with lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device

Recall number

26647

Agency

U.S. Consumer Product Safety Commission (CPSC)

View official CPSC notice ↗