Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury
- Recalling company
- Dupray USA
- Product
- This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, detail, sanitize, and deodorize household surfaces. The cleaner comes with a white base connected to a black flexible hose. The Model Number is DUP020WNA. Batch/Date Code 0118-01 through 0425-05 are on the rating label located on the bottom of the cleaner. The cleaner includes an accessory set that comes with various brushes, tools, a Velcro pad and dust cloths.
- Reason
- The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders.
- Recall date
- Feb 26, 2026
- Distribution
- Sold nationwide (see retailers)
- Quantity
- About 651,145 (In addition, about 96,530 were sold in Canada)
- Sold at
- Online at dupray.com and in stores and online at Home Depot, Lowe's, Macy's, Walmart, Amazon.com and other retailers nationwide from April 2018 through December 2025 for about $150.
- What to do
- Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. The new safety cap is quick and easy to install with a simple screw-on design.
- Recall number
- 26283
- Agency
- U.S. Consumer Product Safety Commission (CPSC)
⚠️ If you have this product, don’t eat or use it. Return it to the store or throw it away, and follow the instructions in the official notice. If you feel sick, contact your healthcare provider. FoodRecallNow summarizes public data and is not affiliated with the CPSC.